1. General information
For the purposes of applicable data protection law, ALCACOR is typically the “data controller” of any personal information provided to us. Very occasionally, we will act on specific retainers as a “processor” (meaning that we process personal data only in accordance with the directions of a data controller, or as otherwise permitted by law).
2. Responsible Person
For any matters, relating to data protection you may contact firstname.lastname@example.org in writing by e-mail or letter to the following address:
ALCACOR Networks FZCO
Data Protection Officer
Dubai Silicon Oasis
DDP, Building A2
United Arab Emirates
3. Data processing in connection with the Website
3.1 Visiting our Website
When you visit our Website, the hosting provider(s) of our Website may automatically collect and store various information in server log files that your browser transmits to us. The information/data mentioned is neither assigned to specific persons nor linked to data from other sources. The following technical data may be recorded by us, as usual with every connection with a web server, without your intervention, and stored by us until automatic deletion after no later than two days:
Any collection and processing of this technical data is for the purpose of enabling the use of our Website, continuously ensuring system security and stability, optimising our Website, and for internal statistical purposes. This is our legitimate interest in the processing of data.
Furthermore, the IP addresses may be evaluated, together with other data, in case of attacks on the network infrastructure or other unauthorised use or misuse of the Website, for the purpose of intelligence and protection, and if appropriate, used in criminal proceedings for identification and civil and criminal proceedings against the relevant users. This is our legitimate interest in the processing of data.
3.2 Use of Website Cookies
You may, at any time, prevent the setting of cookies through our Websites by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, previously set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, it may not be possible to use all the functions of our Websites.
3.3 Matomo Analytics
The Websites may use Matomo, an open source web analytics platform (“Matomo Analytics”). Where this is true, the information generated by the cookies about your use of the Websites (including your automatically anonymized IP address) may be stored on the servers of our hosting provider(s) in the United States. For more information about Matomo Analytics, you can access a demo version at: https://demo.matomo.cloud.
Before the data is stored, the IP address will be abbreviated by activating IP anonymization (anonymizeIP) on this Website.
In addition to the data listed in section 3.1, we may receive the following information because of Matomo Analytics:
We may use this technical data to analyze your use of the Websites by compiling reports on Website activity for the understanding and/or optimizing of our Websites and/or for internal statistical purposes. We do not use the information and personal data collected by Matomo to identify individuals unless we become aware of specific indications of illegal use.
Any processing of this technical personal data helps us to identify what is working and what is not on our Websites and how we may improve our Websites. Without any data thus received, we may not be able to provide you the service we are currently offering to you. Your data will be used only to improve the user experience on our Websites and help you find the information you are looking for. This is our legitimate interest in the processing of data.
3.4 Opening an account for ALCACOR
To access our platform you must set up an account and provide us with your walletID and e-mail address.
The collected data, which you have voluntarily provided, is used for the purpose of providing access to your base data we have stored. The legal basis for processing the data for this purpose lies in the consent you have provided.
3.5 Contact possibility via the Websites
You may contact us via our Websites’ contact page or by e-mail to the following e-mail address: email@example.com. For this, we require the following information: Name, Subject, E-Mail address, message.
We use this data, which you may give voluntarily, only in order to answer your contact question or to reply to your e-mail in the best possible manner. Therefore, the processing of this data is in our legitimate interest and you have provided consent in accordance with.
3.6 Registration for our newsletter (if relevant)
The receipt of our newsletter requires registration. For this you must provide your name and e-mail address. By registering, you give us your consent to process the given data in order to periodically send the newsletter to the address you have given. This consent constitutes the legal basis for our processing of your e-mail address. All information gathered this way will never be passed on or sold to any third party.
At the end of each newsletter a link is provided by means of which you can unsubscribe at any time. After unsubscribing your personal data will be deleted.
3.7 Social Media
3.8 Event Registration
To register for any event organized by ALCACOR through our Website, we may require the following registration data: First and last name, language, company affiliation, company title, credit card information, e-mail address.
We may process the data by name in order to record your reservation as you have requested, to contact you in case of a question or problem and to ensure correct payment.
The legal basis for the data processing for this purpose lies in the fulfilment of an agreement.
4. Other parties who have access to information we collect
With the exception of the provider(s) of our Website, we do not make your personal data available to third parties unless you have expressly consented to it, if we are legally obligated to, or if this is necessary to enforce our rights concerning a contractual relationship.
Personal data collected via the Website may be passed on to and/or accessed by the Website service provider(s). The Website may be hosted on servers in the US. The transfer of data is for the purpose of providing and maintaining the functionality of our Website. This is our legitimate interest.
5. International transfer of personal data
They are obliged to protect data privacy to the same extent as we ourselves. If the level of data protection in a given country does not correspond to the UAE Personal Data Protection Law, we contractually ensure that the protection of your personal data corresponds to that in the UAE at all times by concluding agreements using the standard contractual clauses and complying with https://ai.gov.ae/personal-data-protection-law/.
6. Data security
We use appropriate technical and organizational security measures to protect your stored personal data against manipulation, partial or complete loss, and unauthorized access by third parties. Our security measures are continuously being improved in line with technical developments.
Please note that any data transmission on the Internet (e.g. communication by e-mail) is generally not secure and we accept no liability for data transmitted to us via the Internet. Unfortunately, absolute protection is not technically possible.
This information does not apply to the Websites of third parties and the corresponding links given on our Websites. ALCACOR assumes no responsibility and liability for these.
7. Your Rights regarding your data
7.1 Right to confirmation
7.2 Right to access
You have the right to obtain from ALCACOR free information about your personal data stored at any time and a copy of this information. Furthermore, you will have access to the following information:
7.3 Right to rectification
7.4 Right to erasure (right to be forgotten)
You have the right to obtain from ALCACOR the erasure of personal data concerning you as soon as possible, and ALCACOR shall have the obligation to erase personal data without undue delay where one of the following grounds applies:
7.5 Right to restriction of processing
You have the right to obtain from ALCACOR restriction of processing where one of the following applies:
If any one of the aforementioned conditions is met, and you wish to request the restriction of the processing of personal data stored by ALCACOR, you may at any time contact ALCACOR’s responsible person. The responsible person will arrange the restriction of the processing.
7.6 Right to object
You have the right to object, on grounds relating to your particular situation, at any time, to the processing of personal data concerning you, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.
ALCACOR shall no longer process the personal data in the event of the objection, unless ALCACOR can demonstrate reasonable grounds for the processing, which override the interests, rights and freedoms of you, or for the establishment, exercise or defense of legal claims. In order to exercise the right to object, you may directly contact the responsible person.
7.7 Automated individual decision-making, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you, or similarly significantly affects you, as long as the decision (1) is not necessary for entering into, or the performance of, a contract between you and ALCACOR, or (2) is not authorized by the applicable law and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or (3) is not based on your explicit consent.
If the decision (1) is necessary for entering into, or the performance of, a contract between you and ALCACOR, or (2) it is based on your explicit consent, ALCACOR shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express their point of view and contest the decision.
7.8 Right to withdraw data protection consent
You have the right to withdraw your consent to processing of your personal data at any time. If you wish to exercise the right to withdraw the consent, you may at any time directly contact the responsible person as stated in section 1.
8. Duration of the storage
ALCACOR will process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the applicable laws or regulations. If the storage purpose is not applicable, or if a storage period prescribed by the applicable laws expires, the personal data is routinely erased in accordance with the legal requirements.
ALCACOR does not knowingly collect or use any personal data from minors. A minor may be able to willingly share personal information with others, depending on the products and/or media channels used. If a minor provides us with their information without the consent of their parent or guardian, we will ask the parent or guardian to contact us for the purpose of deleting that information.
11. More information about privacy regulations
For more information on applicable privacy regulations, you may refer to: